Errors and how to recover
Every error is JSON with a detail field. Where there is something to act on, detail is an object with the specifics.
| Status | When | What to do |
|---|---|---|
400 | A request is invalid, for example no requested GPU model exists in the fleet. | Read detail. For GPUs, detail.available lists the ids you can use. |
401 | The API key is missing or wrong. | Send Authorization: Bearer <key>. Create a key under Settings. |
402 | Your balance is below one hour of the rental's price. | Top up on Billing. detail gives the exact amounts. |
403 | Your key can't access that resource. | Use a key from the account that owns it. |
404 | The deployment or workload doesn't exist, or isn't yours. On /ssh, the pod isn't ready yet. | Check the id; for /ssh, wait for state: "ready". |
409 | The action conflicts with the current state, for example resuming a pod whose machine is full. | Read detail; for resume, try again later or start a new rental. |
422 | The request body doesn't match the schema. | detail lists each bad field and why. |
429 | Rate limit (30 creates per minute per key). | Wait and retry with back-off. |
The two you will see most
400 — GPU not available
{
"detail": {
"message": "none of the requested GPU models are available to rent",
"requested": ["h100"],
"available": ["rtx4090", "rtx5090"],
"hint": "set supported_gpu_models to one of `available` (any spelling); see GET /platform/pricing"
}
}
This is returned immediately when you start the deployment, so you never wait on a rental that could never be placed.
402 — not enough balance
{
"detail": {
"message": "insufficient balance to start this rental",
"required_cents": 40,
"current_cents": 12,
"rate_cents_per_hour": 40,
"gpu_count": 1,
"requested_instances": 1
}
}
You need required_cents - current_cents more, here $0.28. Top up, then retry the same request.
A deployment that ends up failed
Read last_error on GET /platform/deployments/{id}. The most common causes:
- The image doesn't exist or is private. Check the image name; only public images can be pulled.
- The image's CUDA is too old for an RTX 5090. Use a CUDA 12.8+ image (see GPU rental).
A failed deployment is not billed.
Green Compute